About Us
Being a web hosting customer can be a hard thing - you often have to deal with server outages and an outrageous and sluggish support service. To top it off, you have to log at least in two places so as to manage your
domain names, billing transactions and your website itself. When we established REDESK US LLC, we wanted to change all that.
A Pioneering Web Hosting Approach
The Control Panel is the part of the web hosting platform that the customers in fact see. And 90 percent of the hosting distributors out there utilize the same web hosting Control Panel - cPanel. We, however, find cPanel to be obsolete and tough to work with - it simply hinders our work. This is why we arrived at the decision to create a different Control Panel - the
Hepsia hosting Control Panel. It's new, has a fresh look & feel and offers billing, domain and web site management possibilities, so you can administer all aspects of your Internet presence from one location. Besides, it has a drag 'n' drop
File Manager, so you won't need to use a 3rd-party FTP client. Our tests have confirmed that the Hepsia hosting Control Panel works 3 times as fast as other Control Panels! We have also created a web hosting Control Panel demo account - you can see for yourself how the Hepsia web hosting Control Panel works.
A Stable Web Hosting Platform
Your website has to be visible online. This is the reason why we count on very fast web hosting servers driven by the powerful mixture of Linux and Apache. We are also working with four state-of-the-art data center facilities where you can host your sites. This permits us to offer a 99.9 percent network uptime guarantee.
A Human-Focused Approach
Last, but most surely not least - we are there for you! We have Live Chat technicians who are there to answer all your pre-sale questions and to help you settle small technological problems. We have a superb 24/7/365 customer support service. We offer a 1-hour ticket response time guarantee, but in the majority of situations our customer support team reps respond to support tickets within 20 mins!
