Customer Support
Context Help
If you get lost inside our Control Panel, the very first step you should take is to press the Help button, which is visible on each and every page. A popup will open. It offers exhaustive info about all the actions that you can carry out on the page in question. Each popup opens on the very same page so that you can swiftly get back to your work.
Video Tutorials
We have a vast selection of how-to video clips describing how to work with our Control Panel. They're created for those of you who would like to see how things are being done rather than just reading articles. In this way, everyone can quickly get to know our hosting Control Panel by simply watching our step-by-step educational videos.
F.A.Q.
If you can't find the answer you searching for, explore our comprehensive FAQ section, which covers questions asked by real persons and provides practical solutions. We constantly update our FAQ section with new Q&A's so as to cover all the new additions and innovations associated with our web hosting platform.
Ticketing System
If you still can't discover the answer you need in the FAQ section either, you can touch base with our excellent team of technical support engineers available 24/7/365 and ready to help you with any query. Each trouble ticket you send will be answered in less than 60 minutes (the average support ticket response time being only 20 mins), so you will not have to wait a long time to get your question answered.